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How cricbet99 Protects Your Personal Data

At cricbet99, we handle every piece of information you share with us — your name, contact details, payment data from UPI, Paytm or PhonePe — with care and…

Data collected with your consentUPI, Paytm, PhonePe payment data securedYour right to access or delete dataNo data sold to third partiesPolicy governed by applicable Indian law
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cricbet99 How cricbet99 Protects Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or request deletion of your personal data, our privacy support team is available seven days a week.

Email Support Send your data access or deletion request to our privacy inbox. We acknowledge every request within 24 hours and aim to resolve it fully within 72 hours on business days.
Live Chat Our live chat team can log privacy requests in real time directly against your account. Available daily; average response under three minutes during peak India hours.
In-Account Request Form Log in, navigate to Account Settings, and submit a data request form. This method links your request to your account automatically, reducing verification steps for faster processing.
HOW WE HANDLE DATA

Six Ways We Keep Your Data Safe

Data security is not a single feature — it is a set of practices we apply consistently across every part of your account lifecycle, from the moment you register to the day…

Encryption in Transit and at Rest

All data exchanged between your device and our servers is encrypted using TLS 1.2 or higher. Stored account data — including UPI references and Paytm transaction records — is encrypted at the database level so it cannot be read if accessed without authorisation.

Cookie Policy and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage or decline non-essential cookies through the cookie preference panel in your browser settings or in your account dashboard at any time.

Account Security Practices

We require strong passwords and offer two-factor authentication via your registered mobile number. Suspicious login attempts from new devices trigger an SMS alert to your PhonePe or Paytm linked number so you are always aware of activity on your account.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by applicable Indian law after closure. Payment records via UPI or Paytm are retained for the legally mandated financial audit window, then deleted or anonymised.

Your Right to Access and Correct Data

You may request a copy of all personal data we hold about you at any time. If any detail is inaccurate — such as a wrong mobile number or outdated UPI handle — submit a correction request and we will update the record within five business days.

How to Request Full Deletion

If you close your account and want your data removed, submit a deletion request through live chat or the in-account form. We will erase all non-legally-mandated data within 30 days and send you a confirmation once the process is complete.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the situations our account holders ask about most — from how payment data flows through UPI and Paytm to how you can exercise your legal rights under applicable Indian data protection law. If your question is not listed here, our support team can help directly.

We collect your name, email address, mobile number and identity verification documents. When you add a payment method, we also collect your UPI handle, Paytm wallet ID or PhonePe linked number to process deposits and withdrawals on your behalf.

Your payment details are shared only with the payment processors needed to complete your transaction — such as the UPI network or Paytm's gateway. We do not share this data with advertisers, analytics companies or any unrelated third party.

Submit a data access request through live chat, email or the in-account form in your Account Settings. We will compile and deliver a copy of all personal data we hold about you within 72 hours on business days.

Yes. Close your account and then submit a deletion request. We will remove all data not required to be kept under applicable Indian financial or legal regulations within 30 days, and we will confirm deletion by email once complete.

We use essential cookies for login sessions and optional analytics cookies to improve page performance. You can turn off non-essential cookies through your browser settings or via the cookie preference panel inside your account dashboard at any time.

We retain financial transaction records — including UPI and Paytm payment history — for the period required by applicable Indian law. All other account data is deleted or fully anonymised within 30 days of a confirmed closure and deletion request.

Reach our privacy team via email or live chat with a description of your concern. We treat every data complaint seriously and aim to respond with a resolution or a clear next step within 48 hours of receiving your message.

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